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Bank Transfer

* Please note that customers are responsible for any bank transfer fees.
* Your order will be shipped after payment is confirmed.

・Japan Post Bank
Account Name: Nagai Yuji
Branch Code: 17060 / Account Number: 05391261
* Since April 1, 2020, Japan Post Bank charges a ¥100 fee per ATM transfer. Yucho Direct is free up to 5 times.

【Transfers from other financial institutions】

・Japan Post Bank (708 Branch)
Bank Code: 9900
Branch Code: 708
Account Type: Ordinary (Futsu)
Account Number: 0539126

・Bank of Fukuoka (Itoshima Branch)
Bank Code: 0177
Branch Code: 255
Account Name: Nagai Yuji
Account Type: Ordinary (Futsu)
Account Number: 2151960

・Nishi-Nippon City Bank (Itoshima Branch)
Bank Code: 0190
Branch Code: 213
Account Name: Nagai Yuji
Account Type: Ordinary (Futsu)
Account Number: 3067356

・MUFG Bank (Shinjuku Branch)
Bank Code: 0005
Branch Code: 341
Account Name: Nagai Yuji
Account Type: Ordinary (Futsu)
Account Number: 5947898

・Sumitomo Mitsui Banking Corporation (Mitaka Branch)
Bank Code: 0009
Branch Code: 247
Account Name: Nagai Yuji
Account Type: Ordinary (Futsu)
Account Number: 6989066

・Rakuten Bank (Jazz Branch)
Bank Code: 0036
Branch Code: 201
Account Name: Nagai Yuji
Account Type: Ordinary (Futsu)
Account Number: 4116861

・PayPay Bank (Suzume Branch)
Bank Code: 0033
Branch Code: 002
Account Name: Tabinokiseki Nagai Yuji
Account Type: Ordinary (Futsu)
Account Number: 5749454

Cash on Delivery (COD)

【Free domestic shipping on orders over ¥8,800 (tax included)】
* Orders will be shipped via Yu-Pack or Yamato TA-Q-BIN Compact.

【Click Post】
Nationwide flat rate: ¥330 (tax and packaging included)
A trackable mailbox delivery service.
* Please note that you cannot specify delivery dates or times. Although the system allows you to select them, we cannot honor these requests.
* Please be aware that this service does not include loss/damage compensation.
* If the package does not fit in your mailbox, it may be delivered to you in person.

【Yamato TA-Q-BIN Compact】
Shipping rates vary by delivery region.

Yamato TA-Q-BIN Compact Shipping Rates
Region	Prefecture	Arrival Estimate	Shipping (inc. tax)
Hokkaido	Hokkaido	2 Days	1,310
Tohoku	Aomori, Akita, Iwate, Miyagi, Yamagata, Fukushima	2 Days	860
Shinetsu	Nagano, Niigata	2 Days	780
Hokuriku	Toyama, Ishikawa, Fukui	2 Days	690
Kanto	Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi	2 Days	780
Tokai	Shizuoka, Aichi, Gifu, Mie	Next Day	690
Kinki	Kyoto, Shiga, Nara, Wakayama, Osaka, Hyogo	Next Day	690
Chugoku	Okayama, Hiroshima, Yamaguchi, Tottori, Shimane	Next Day	640
Shikoku	Kagawa, Tokushima, Kochi, Ehime	Next Day	690
Kyushu	Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima	Next Day	640
Okinawa	Okinawa	2 Days	925

【TA-Q-BIN Collect (Cash on Delivery)】
In addition to the regional shipping fee for TA-Q-BIN Compact, a COD fee of ¥440 (tax included) applies regardless of the total order amount.

【Yu-Pack】
Shipping rates vary by delivery region.

Yu-Pack Shipping Rates
Region	Prefecture	Arrival Estimate	Shipping (inc. tax)
Hokkaido	Hokkaido	2 Days	1,500
Tohoku	Aomori, Akita, Iwate, Miyagi, Yamagata, Fukushima	2 Days	1,500
Shinetsu	Nagano, Niigata	2 Days	1,040
Hokuriku	Toyama, Ishikawa, Fukui	2 Days	870
Kanto	Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi	2 Days	1,040
Tokai	Shizuoka, Aichi, Gifu, Mie	Next Day	870
Kinki	Kyoto, Shiga, Nara, Wakayama, Osaka, Hyogo	Next Day	760
Chugoku	Okayama, Hiroshima, Yamaguchi, Tottori, Shimane	Next Day	690
Shikoku	Kagawa, Tokushima, Kochi, Ehime	Next Day	760
Within Prefecture	Fukuoka	Next Day	650
Kyushu	Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima	Next Day	690
Okinawa	Okinawa	2 Days	840

【Yu-Pack Collect (Cash on Delivery)】
Shipping rates vary by delivery region.
A COD fee of ¥500 (tax included) applies regardless of the total order amount.
* This fee includes the bank transfer fee.

【International Shipping】
Orders will be shipped via EMS (Express Mail Service) with up to ¥20,000 compensation.
* Free shipping offers will be sent via Small Packet (up to ¥6,000 compensation).
* Customers are responsible for any applicable customs duties.

Please check the detailed EMS rate table here:
→ Japan Post Official Website: International Mail Rates (EMS: All handled countries)

■Zone 1: China, South Korea, Taiwan
Up to 500g: ¥1,450
■Zone 2: Asia (excluding China, South Korea, Taiwan)
Up to 500g: ¥1,900
■Zone 3: Oceania, North America (excluding USA), Middle East, Europe
Up to 500g: ¥3,150
■Zone 4: USA (including overseas territories like Guam)
Up to 500g: ¥3,900
■Zone 5: Central and South America (excluding Mexico), Africa
Up to 500g: ¥3,600
Insurance: Covered up to ¥20,000.

Please check the detailed Small Packet rate table here:
→ Japan Post Official Website: International Mail Rates (Including ¥460 Registered Mail Fee)

・Orders are typically shipped within 3 to 7 business days after order confirmation.
(* This may vary depending on production status and order details.)

・Some items are made-to-order and may require additional time before shipping.

・We will select the appropriate shipping method (TA-Q-BIN Compact, Yu-Pack, or Click Post) based on the items ordered.

・Orders of ¥8,800 or more (tax included) qualify for free domestic shipping.
* These will be shipped via Yu-Pack or Yamato TA-Q-BIN Compact.

・Estimated delivery time after shipping:
- Kyushu, Chugoku, Kansai: 1 to 2 days
- Other regions: 2 to 4 days
(* Delays may occur due to weather or traffic conditions.)

・If you have a preferred delivery date and time, please specify it in the delivery preference form during checkout.
* If no preference is specified, your order will be delivered as quickly as possible.

Specify Delivery Time Slot

・Morning
・14:00 - 16:00
・16:00 - 18:00
・18:00 - 20:00
・19:00 - 21:00

* Please note that we may not be able to meet your requested date and time depending on the delivery area, traffic, and weather conditions.
* For Click Post deliveries, date and time specifications are not accepted as items are delivered directly to your mailbox.

1. Add items to cart

Select any necessary options on the product page and add the item to your cart.

2. Proceed to Checkout

Click "Proceed to Checkout" on the cart page and enter your shipping and payment information.

3. Order Completed

Once your order is complete, an automated "Order Confirmation Email" will be sent to your registered email address.

4. Order Confirmed & Preparation

After verifying the details, we will send you an "Order Finalized Email" and begin production and shipping preparations.

5. Item Shipped

Once your order has been dispatched, we will send you a "Shipping Confirmation Email".
Please wait a little while for your items to arrive.

・Our inventory is shared with our physical store.

Therefore, an item may become out of stock even after your order is completed.

・If we are unable to secure stock, we will contact you promptly and offer one of the following solutions:

- Order cancellation (full refund)
- Proposal of an alternative item
- Shipping after restock (if restock is planned)

・Please note that one-of-a-kind and natural material items may have individual differences in color and texture.

■ Due to the nature of our products being handmade one by one, we generally do not accept returns or exchanges for customer convenience.

Please thoroughly check the product details, size, and materials before making a purchase.

■ Regarding Defective Items and Incorrect Deliveries

We take every precaution regarding product quality and shipping. However, in the unlikely event of:

・Initial defects
・Damage
・Receiving an item different from your order

We will handle it via return or exchange. Please contact us via the inquiry form or email within 7 days of receiving the product. * To confirm the situation, we may ask you to submit a photo of the defective part. If we have replacement stock, we will exchange it for the same item; if not, we will issue a refund. Please note that we will cover the shipping costs associated with returns and exchanges.

■ Cases where Returns/Exchanges cannot be accepted

We cannot accept returns or exchanges in the following cases:

・If 8 days or more have passed since the product arrived
・If the product has been used even once, or shows signs of use
・Products that have been scratched, dirtied, or damaged while in the customer's possession
・If accessories (box, parts, etc.) are missing
・Customer convenience such as image differences, size differences, or incorrect orders

Additionally, due to the nature of handmade products, individual differences in color and shape, and microscopic bubbles do not qualify as defective items. We appreciate your understanding.

■ Regarding Return Shipping

If you wish to return or exchange an item, please be sure to contact us in advance. If items are returned without prior notice, we may be unable to process your request. Please follow the instructions provided by us when returning items.

■ Others

For one-of-a-kind and made-to-order items, an exchange may be difficult. In such cases, we will respond with a refund. If you have any questions, please feel free to contact us.

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